All our rentals include comprehensive insurance with your daily hire. This covers accidental damage to the motorhome and public liability, so we encourage you to be adventurous (but not negligent or irresponsible).
Unlike many other motorhome rental companies, we cover you for pretty much everything. This includes overhead and underbody damage (the most common accidents), single-vehicle accidents (e.g. you reverse into a bollard at a campsite), towing and recovery of your motorhome, and any instances of theft, fire, or vandalism.
If the motorhome or any of its equipment is damaged, you are required to contribute to the cost of replacement or repair up to the liability (excess/deductible) amount of NZ$7500. If there's more than one incident in which the motorhome is damaged, a separate liability applies for each incident.
You are required to take all reasonable steps to ensure the motorhome is not damaged. We recommend you check out our Rental Terms and Conditions for any exclusions.
Unsure if you really need insurance? Read our blog Do I need campervan rental insurance?
While comprehensive insurance is included in your daily rate, your level of liability (in the event of an incident) is high (NZ$7500). You can reduce the amount you need to contribute (your liability) by taking advantage of one of our liability reduction options. We have multiple liability reduction options for you to choose from depending on the liability you feel comfortable with.
Prices effective April 1, 2024
| Standard | Extra | VIP | |
|---|---|---|---|
| NZ$0 | NZ$49 per day | NZ$69 per day* | |
| Your Liability | NZ$7,500 | NZ$950 | NZ$0 |
 |
|
|
|
| - | - | |
|
| Road User Charges | - | - | |
| Toll road fees | - | - | |
| Child seat | - | - | |
| Outdoor table & chairs | - | - | |
| Barbecue | - | - | |
| Snow chains | - | - | |
* Capped at NZ$3450 (50 days)
You might be thinking: “I’m a great driver, and I haven’t had an accident in years—so why look at reducing your level of liability?”
While you may be experienced with driving a campervan or motorhome, many of our guests are doing it for the first time (sometimes even on the opposite side of the road than they are used to). Because NZ drivers do not need to have insurance on their private vehicles, you will be charged for damage regardless of who is at fault. Even if you're the best driver in the world and someone else caused the accident, you would still be liable for the cost of repair until we are able to recover it (which can be a lengthy process).
New Zealand's diverse terrain means roads are often narrow, hilly, and windy (with plenty of sharp corners). Outside of the main cities, there are very few motorways. Most of our roads are single lane in each direction without barriers in between. You may also encounter gravel roads and single lane bridges.
Damage to windscreens is very common, as is tyre damage. The cost of a replacement windscreen can be up to NZ$1000. If you only have basic cover, you're responsible for the first NZ$7500 cost of repairs. This is why we highly recommend our liability reduction options.
Please note that Wilderness’ liability reduction options are null and void if any of the rental agreement terms are breached. For more information, check our rental terms and conditions.
We recommend the VIP option for peace of mind. With the VIP option, you'll have a zero excess (deductible) should your motorhome be damaged (subject to our rental terms and conditions). Plus
* RUCRF NZ$17 assuming average 200km travelled/day
Our Extra liability reduction option reduces the excess (deductible) to NZ$950.
However, you are required to refill the LPG bottles at the end of your hire, plus pay the Road User Charge Recovery Fee and other fees with this option.
If you opt for the Basic option, you are covered if the motorhome is lost or damaged, subject to the exclusions and limitation in our rental terms and conditions:
You can choose your package at the time of booking or at any time up to and including when you pick up your motorhome. Just make your selection on My Booking page.
If you have any questions about liability reduction options, contact our reservations team.
If you choose our Basic Cover, a bond of NZ$7500 is authorised when you sign the rental agreement. If you choose one of our other liability reduction options, the bond is reduced based on the option you select.
If you opt for our VIP liability option, pre-authorisation for the bond amount will be taken at the start of your rental. The bond amount will be charged to your credit card immediately and in full in the event of an accident or if the conditions of hire that you sign are not satisfied. If you breach the terms and conditions of your hire, you may void the applicable bond amount and be liable for the total cost of the damage and/or associated costs with the incident.
If you do not have a credit card, a payment equivalent to the bond amount will be taken at the start of your rental.
We recommend that you also arrange your own travel insurance. Personal travel insurance usually covers you for other events such as illness, travel cancellation, delays, or missed connections. These plans may also cover lost, stolen, or damaged personal items and travel documents, and sometimes even personal accidents or personal liability.
We do not cover personal liability or lost, stolen, or damaged personal items in our insurance.
For more information, check out the cancellation and amendment terms in our rental terms and conditions.
While comprehensive insurance is included in your daily rate, your level of liability (in the event of an incident) is high (NZ$7500). You can reduce the amount you need to contribute (your liability) by taking advantage of one of our liability reduction options. We have multiple liability reduction options for you to choose from depending on the liability you feel comfortable with.
Prices effective April 1, 2024
| Standard | Extra | VIP | |
|---|---|---|---|
| NZ$0 | NZ$49 per day | NZ$69 per day* | |
| Your Liability | NZ$7,500 | NZ$950 | NZ$0 |
|
|
|
|
| - | - | |
|
| Road User Charges | - | - | |
| Toll road fees | - | - | |
| Child seat | - | - | |
| Outdoor table & chairs | - | - | |
| Barbecue | - | - | |
| Snow chains | - | - | |
* Capped at NZ$3450 (50 days)
You might be thinking: “I’m a great driver, and I haven’t had an accident in years—so why look at reducing your level of liability?”
While you may be experienced with driving a campervan or motorhome, many of our guests are doing it for the first time (sometimes even on the opposite side of the road than they are used to). Because NZ drivers do not need to have insurance on their private vehicles, you will be charged for damage regardless of who is at fault. Even if you're the best driver in the world and someone else caused the accident, you would still be liable for the cost of repair until we are able to recover it (which can be a lengthy process).
