Last Updated 08 AUG 2024
To outline the expectations of behaviour of all of our team members whilst employed by or representing the company.
Our company values and commonly accepted professional standards form the basis of the behaviours we expect from all team members. Overall the company expects that all team members, whilst employed: do not break the law; act towards colleagues and customers with honesty, integrity, and respect, and always represent the company in a positive and professional manner. This policy applies to all team members while working on our premises and/or from home or other locations and while representing our business and while using any company equipment including electronic devices. It specifically requires them to comply with what is outlined in this conduct policy. Failure to do so may result in formal disciplinary action being taken.
This policy, in conjuction with other company protocols, supersedes all previous company policies and protocols.
When drug and alcohol testing may occur:
Pre-employment medical for safety sensitive roles: Any employment offer to a safety sensitive role may be made subject to a drugs and alcohol test.
Random testing: All team members in a safety sensitive role may be tested on a random basis. For random testing, oral fluid testing (saliva) may be the preferred method, as this gives an immediate result, is less invasive, and is cost effective. If there is a non-negative (failed) test result, a urine test will then be required for further analysis.
Post incident testing: All team members may be tested for the presence of drugs and alcohol where they are involved in:
an incident involving death or a serious harm injury
an incident requiring treatment by a medical professional
an incident or near miss that has significant potential to cause serious harm
an incident involving damage to vehicle, property, plant or equipment
Reasonable cause: Where a team member acts in a manner suggesting alcohol or drugs may be impacting their ability to work effectively and safely.
All drug and alcohol testing information is confidential. This includes the collection and destruction of the specimens after testing, the management of the testing records, and the communication of test results.
Rehabilitation is at the discretion of the company regarding the impact of drugs and alcohol in safety sensitive roles. Wilderness may refuse to refer the team member to such a programme, and instead treat the matter as one of serious misconduct.
Wilderness will make a return to work decision based on the nature of the team member’s role. If the normal role is declared “safety sensitive”, alternative employment may be considered. If no such alternative employment is available, the team member is not to return to any form of work until a further drug and/or alcohol test has been returned below the “cut-off” level. (Appendix D: Rehabilitation Procedures)
Formal oversight
Wilderness is committed to ensuring that all organizational activities are conducted ethically and in compliance with local laws and company policies, and protocols.
The Senior Leadership Team provides governance and oversight across the organization. The team monitors compliance, reviews reports of misconduct, and recommends corrective actions.
Roles and responsibilities
Board of Directors: Provides overall guidance.
Senior Leadership Team: Monitors compliance, reviews and investigates potential breaches, and implements corrective actions.
Department Head: Implements oversight mechanisms within their department and reports on compliance.
Regular internal audits are conducted to assess compliance with organizational policies and regulatory requirements. Periodically, independent external auditors may also be engaged to assess compliance and effectiveness objectively.
The organization will conduct regular risk assessments to identify potential areas of non-compliance and ethical concerns. Mitigation strategies will be developed and implemented to address identified risks and ensure continuous compliance with organizational policies.
Whistleblowing
Whistleblowing is defined as reporting suspected or actual wrongdoing within or by the company. This may include but is not limited to:
illegal acts
regulatory violations or breaches of law
health and safety risks or environmental hazards that are being neglected
any other form of misconduct
Team members are encouraged to report their concerns through the following channels:
Team leader: Team members should report concerns to their immediate supervisor whenever possible.
Senior Leadership Team: Team members may also directly report to the Senior Leadership Team via the compliance section on the helpdesk.
Wilderness strictly prohibits retaliation against individuals who report concerns in good faith. Any form of retaliation, including dismissal, harassment, or discrimination, will be subject to disciplinary action. Whistleblowers who believe they have been retaliated against should report this to the Senior Leadership Team.
All reports are treated seriously and investigated thoroughly, and the investigation results are shared with the whistleblower.
All reports will be treated with the utmost confidentiality. The whistleblower's identity will not be disclosed without their consent, except where required by law. The company will make every effort to protect the whistleblower’s identity throughout the investigation process.
While the company encourages reporting genuine concerns, it takes deliberate false reporting very seriously. Any team member found to have intentionally made a false report will be subject to disciplinary action.
Corruption
Bribes and kickbacks
Team members, contractors, and any individuals associated with the company are strictly prohibited from offering, giving, soliciting, or receiving any form of bribe, whether in cash, goods, services, or any other benefit. This includes any attempt to influence or be influenced by the actions or decisions of any individual or organization.
Wilderness prohibits the acceptance or payment of kickbacks (any money, fee, commission, credit, gift, gratuity, thing of value, or compensation of any kind that is provided directly or indirectly to any party to improperly obtain or reward favourable treatment in connection with a contract or transaction)
Team members are prohibited from accepting or offering gifts, entertainment, or other hospitality that could be construed as a bribe or an attempt to influence business decisions. Any gift or hospitality must be of nominal value and must not create an appearance of impropriety. Team members must report any offers or receipts of gifts or hospitality that exceed NZ$100 via the compliance section on the helpdesk.
It is prohibited to offer, solicit, or accept any portion of contract payments or other financial incentives that are not explicitly detailed in the contract. All financial transactions and contract terms must be transparent, properly documented, and comply with applicable laws and company policies.
Team members must promptly report any suspected or actual instances of bribery, kickbacks, or other forms of corruption via the compliance section on the helpdesk.
The company reserves the right to pursue all available legal remedies against individuals or entities involved in bribery or corruption.
Political contributions
The company prohibits making any direct or indirect political contributions, including donations to political parties, candidates, or political action committees, without prior approval from the board of directors. This includes any financial support, provision of goods or services, or any other form of contribution intended to influence political activities.
Any proposed political contribution must be submitted via the compliance section on the helpdesk for review and approval by the board of directors. The request must include the contribution's purpose, amount, and justification. Approval will only be granted if the contribution complies with applicable laws and does not conflict with the company’s values and interests.
Charitable donations and sponsorships
Charitable donations and sponsorships must align with the company’s core purpose and values.
Directors must approve all charitable donations and sponsorships. Any donations or sponsorships exceeding NZ$10,000 in value must be approved by the board of directors and published on our website for public declaration.
Conflict of interest
Team members must avoid any situation in which their personal, financial, or other interests could conflict or appear to conflict with their duties and responsibilities to the company or impact their judgment. This includes but is not limited to:
Financial interests
Family relationships
Any other relationships that could influence or be perceived to influence an employee's objectivity.
Any potential or actual conflict of interest must be disclosed via the compliance helpdesk as soon as they become aware of it or observe it. Retaliation against employees who report potential conflicts of interest in good faith is strictly prohibited.
Team members must not have any financial interests in or engage in business activities with competitors, suppliers, or clients that could compromise or be perceived to compromise their ability to make impartial decisions in the company's best interest. Any ownership or interest in such entities must be disclosed immediately.
Team members should not supervise, be supervised by, or be in a position to influence the employment conditions of family members or individuals with whom they have a close personal relationship. Any such relationships must be disclosed to ensure appropriate measures can be taken to prevent a conflict of interest.
Before engaging in any outside employment, consulting, or other business activities, team members must obtain approval from the senior leadership team. Such activities must not interfere with the team member's ability to perform their duties for the company and must not present a conflict of interest.
Team members must not use confidential or proprietary information obtained through their employment with the company for personal gain or to benefit others. Misusing such information constitutes a conflict of interest and is strictly prohibited.
All board members are required to complete an annual conflict of interest questionnaire. This questionnaire will identify any potential or actual conflicts of interest. The completed questionnaires must be submitted to the board secretary annually for review and record-keeping. Failure to complete the questionnaire may result in disciplinary action by the Board.
Actions to address actual or potential conflicts of interest may include, but are not limited to:
Removing the individual from the decision-making process related to the conflict.
Reassigning job duties to avoid the conflict.
Requesting the individual to divest of the financial interests causing the conflict.
In the case of board members, recusal from board discussions and votes related to the conflict.
Child labour and forced or compulsory labour
The company strictly prohibits child labour and any form of forced or compulsory labour in our operations or supply chains.
Breach of company policies, protocols, or any clauses in the team members' employment agreement will be investigated as a potential act of misconduct unless the circumstances are such that the act amounts to serious misconduct.
If the breach is found to be misconduct but is not deemed serious misconduct, a disciplinary process will be followed.
If the conduct amounts to serious misconduct the team members' employment with the company may be terminated. In these situations, the team member will not be entitled to be paid out their notice period as outlined in their employment agreement.