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Our Sustainability Promise

It's no secret that the success of New Zealand tourism lies in the beauty of our landscapes, and the Wilderness team is dedicated to doing everything we can to keep it that way. That’s why we’ve committed to upholding the Tiaki Promise, which is our nation’s commitment to care for both people and place while enjoying the rich bounty that New Zealand has to offer, and we strongly encourage our guests to do the same.

Watch Tiaki Video

Qualmark Gold Award Logo Stacked Reverse 1
Our commitment to responsible and sustainable tourism has earned us the Qualmark Gold Award. Being given this prestigious award is a testament to our pledge to deliver exceptional customer experiences through sustainable practices in order to maintain New Zealand’s status as a world-class tourism destination.
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Wilderness has been an impact investor since 2010, supporting New Zealand's longest standing sustainability organisation to make a meaningful difference in the areas of climate, waste, and nature. Together with like-minded businesses, we are working to ensure that people and nature prosper.
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The Wilderness Environmental Care Code (ECC)

Our commitment to the environment only works with your support. That's why we have developed the Wilderness Environmental Care Code, which outlines the actions we are taking to minimise our impact on the environment and helps guide our guests to do their part as well. It’s our Wilderness sustainability promise — a two-way partnership between you, the guest, and us, the provider.

 

Your Part

icon-check-green-1DISPOSE OF WASTE RESPONSIBLY

Only use approved dump stations for disposing of grey water and toilet waste. Remove all rubbish when you leave a campsite, placing litter in bins and recyclables (paper, glass, aluminium cans, plastic, etc.) in recycling bins where provided.

icon-check-green-1CAMP ONLY WHERE PERMITTED

Observe local camping rules. Check our guide to responsible  camping before planning your overnight stay.

icon-check-green-1TAKE EXTREME CARE WITH FIRE

Always obey fire restrictions. When cooking outdoors, only use a barbecue or the provided built-in fireplace.

icon-check-green-1PROTECT PLANTS AND ANIMALS

New Zealand is home to countless unique, rare, and endangered species. When bushwalking, always keep to the track, and comply if you are asked to clean your footwear, fishing equipment, or other gear to help reduce the spread of plant and animal diseases. Do not destroy trees for firewood. Be respectful and familiarise yourself with the local hiking etiquette.

icon-check-green-1PLANT MORE TREES

You can offset the carbon emitted on your New Zealand road trip by contributing to our Carbon Offset Programme. Our partner organisation will plant trees which will absorb carbon, reducing the impact your trip has on the environment.

Our Part

icon-check-green-1PROVIDE LOW-EMISSION VEHICLES

Our motorhomes meet the highest European emission standards for the automotive industry.

icon-check-green-1PROVIDE CERTIFIED SELF-CONTAINED MOTORHOMES

All our motorhomes are fitted with wastewater tanks and a fixed toilet in a separate room allowing you to dispose of unsanitary waste products correctly. They also comply with New Zealand's strict self-containment standards (NZS 5465:200).

icon-check-green-1MAINTAIN OUR MOTORHOMES

All vehicles are maintained to the highest standard and tuned correctly to minimise harmful emissions.

icon-check-green-1CLEAN AND GREEN BASE OPERATIONS

Our base operations are also carried out efficiently and with minimal waste. We use energy-efficient equipment and power saving techniques to reduce our power demand, recycle all recyclable materials, use environmentally friendly cleaning products, and more.

Million Metres Streams Project

Let's face it, most forms of modern travel have a negative impact on the environment, and motorhome travel is no exception. So we've teamed up with a local non-profit organisation to do something positive for our environment. The Million Metres Streams Project was set up to restore the health of New Zealand waterways by planting trees along the banks of the streams, which is also known as riparian planting. This planting technique is vital to the health of our freshwater ecosystems.

We invite our hirers to contribute to the Million Metres Streams Project. Your contributions help fund the trees planted by volunteer community groups across New Zealand. Wilderness will match every NZ$1 contributed by our hirers to the conservation project.

Our most recent donation to the Million Metres helped fund the Hoteo 1 project. The Hoteo River catchment drains into the Kaipara—the second-largest harbour in the world. With contributions from adventurers like you, we were able to help take action to protect and sustain this vital resource for future generations. If you are about to embark on your New Zealand adventure, you can help offset the carbon emissions by contributing to the MMS programme.

 

Find out more

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Wilderness Team 2024

 

 

Diversity, Equity & Inclusion (DEI)

Our commitment to diversity, equity, and inclusion (DEI) is at the heart of who we are and everything we do. We believe in the power of diverse perspectives and the strength it brings to our team, our customers, and everyone we interact with. We strive to create an environment where every individual feels valued and respected. Our company culture incorporates te ao Māori values of manaakitanga (hospitality and kindness) and whanaungatanga (relationship building).

We are dedicated to ensuring that all voices are heard and everyone has a seat at the table. Our inclusive practices are designed to break down barriers and provide equitable opportunities for growth and success. This commitment extends beyond our team to our customers and partners, ensuring that our services reflect the diverse needs and aspirations of the communities we serve.

Our journey towards DEI is ongoing, and we are continuously learning and evolving. We invite you to read our detailed DEI policy, which outlines the steps we are taking to promote a more inclusive and equitable environment.

 

VIEW POLICY

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Corporate Governance

At Wilderness, we uphold the highest standards of corporate governance, ensuring transparency and integrity in all our operations.

ANTI-CORRUPTION MEASURES

Our conduct policy encompasses all measures we take against corruption, including comprehensive guidelines on whistleblowing, bribery and corruption, conflict of interest, and formal oversight.

VIEW POLICY

Supplier Code of Conduct

Our supplier code of conduct sets clear expectations on ethical practices, covering areas such as fair labour standards, environmental responsibility, and transparent supply chains.

VIEW POLICY

OUR SUPPLIERS

We believe that publicly disclosing all our supplier relationships is essential for achieving transparency and fostering pono (trust) with our customers and stakeholders.

VIEW SUPPLIERS